Author Archive for Alex Williams

Dawn Foster and Marshall Kirkpatrick Discuss Community Management at the Business Leader NW Blog Pavilion

Dawn Fostermarshallwithhatbig

Luke Lefler posted the round table discussion about community management we did yesterday with Dawn Foster and Marshall Kirkpatrick.

Community management is a growing practice as companies further adopt social applications to reach online.

The two discuss:

  • What does community management mean?
  • How business is adopting community management practices
  • Who does the work of community management
  • Trends in community management
  • Community managers to watch

Thanks to Luke - he recorded the discussions here at the Blog Pavilion. He has been a huge help. I’d recommend him highly if you are looking for someone to help you get a podcast started or need help with production or editing your show.

My Top Ten List For What I’d Love The Speakers To Say On Stage At Business Leader NW

My top ten list for what I’d love the the speakers to say at Business Leader NW:

  1. The way you networked before is still alive and well. It’s just on Twitter, Facebook and your blog
  2. Leaders emerge from online communities. Look for people in your company who demonstrate a keen sense for adding to conversations. Get ready. They may work in the mail room
  3. Banning blogs and blocking services like Facebook is a sign that you have a sick company culture
  4. Giving is an online community practice that pays huge benefits to the companies that learn how to treat their knowledge as a gift they may provide their customers
  5. We’re in the first year of a 15 year cycle. The companies that adjust to the new social wave will kick butt
  6. Leadership comes with how well your employees can filter information from the community, package and distribute
  7. Markets really are conversations
  8. Embrace open source practices
  9. Buy all your employees a Flip camera and ask them to post a video about the company. Then ask the employees to comment on what their colleagues posted
  10. Make sure your managers get the memo. The social web is here to stay

Tags For Business Leader NW

Tags are useful for finding relevant information on a topic. For instance, tags are popular on Flickr to identify photos taken at a conference.

Please use these tags for Business Leader NW:
blnw
blogpavilion
businessleadernw

Popular tags so far on the blog have also included:
leadership
business blogging
corporate blog

On Twitter, please use #blnw.

Thanks!

Bring Your Couch To The Blog Pavilion

We have the standard black rug, some tables and chairs. But tomorrow morning, the blog pavilion is going to have a different look. Can you help make that happen?

Can you bring something from the house? A cool lamp perhaps or that couch that you love. An end table would be nice. How about a nice comfy chair?

The blog pavilion needs some love.

See you in the morning. :)

NonProfits Receive $25 For Every Person Who Registers For Business Leader NW

This is the first Business Leader NW event. I like their approach to the community. The organizers have made it a point to support nonprofits through registrations. For each person who registers, they will give $25 to a nonprofit.

The following nonprofits are participating:

School House Supplies: A Portland nonprofit that provides free school supplies for teachers.
Oregon Food Bank: Distributes food to regional food banks across Oregon and SW Washington.
Cystic Fibrosis Foundation: the official charity for the conference - the foundation provides funding for research to fight cystic fibrosis.

Could you help in this effort by telling your community about it? Nonprofits need our help more than ever.  My goal is to get 50 people to register. That would be $1,250 to nonprofits. We all know that every bit counts.

A code for each participating nonprofit is provided. Registrants place the code in the “promo code” box at the bottom of the registration.

Registration link: http://bit.ly/10iOVW

Here are the codes you may choose from.  When registering, you or people in your community, may place this code in the promo box at the bottom of the registration form:

SHS199: School House Supplies
OFB199: Oregon Food Bank
CFF199: Cystic Fibrosis Foundation

Thanks. I hope to see you at the conference.

Quick Ways To Find The Best In Corporate Blogging

Before you even get started blogging, the first thing to do is read a lot of blogs. This is really true for any person about to start a blog. It just helps you get your head around what works, what does not.

You will soon notice a few things.

The best blogs have the voice of an individual who is pretty into what they do. They update their blog. They spark conversations, meaning the blog is not just some regurgitated press release or product announcement. The blogger responds timely to a crisis. People comment on their posts. They reply in comments to people. They are seen commenting on other blogs when their company’s product is mentioned.

Corporate All-Stars

Often, the blog may be more about the contributors than the corporation. Steve Rubel wrote on this topic earlier this week. He calls these important people “corporate all-stars,” who are followed for who they are. He added an illustration of some very famous New York Yankees.  Sluggers like Babe Ruth and Mickey Mantle were Yankee all-stars. In their day, they drew thousands of fans to watch them play. They brought in huge returns for the Yankees. Corporate all-stars do the same for their brands.

You can tell the good bloggers by how easily it seems they talk to their community. The good ones just seem accessible, fun to have in your company.

As well-known blogger Chris Brogan says, it’s often just about being like the person who makes their way through the party, having a great time, chatting with people. In that vein, I’ll borrow some more advice I just saw in one of Chris’s posts. It’s about participation. Look for corporate blogs where participation is encouraged. That’s one of the best ways to make a blog successful. Chris says it’s like magic and I have to agree. The more you get people to participate, the more you will see success.

Where To Find The Blogs: Alltop Rocks

You can look for corporate blogs in all sorts of ways. Google and Ask.com both have blog search engines. For now, let’s just focus on Alltop.  You can scan across different categories and find a whole network of blogs around a particular topic.

I did a search on Alltop for corporate blogs and pulled up a pretty decent collection. The Lenovo blog struck me as one of the better ones. The blog has multiple authors, frequent updates and the bloggers are knowledgeable and excited about their work. I’d like to recommend the Xerox blog. The few updates did catch my eye. What’s missing are posts. The voice is there. It just needs to be updated more often.

What blogs from the Alltop collection do you find compelling? Any duds?